SASSA Status Check for R350 Payment Dates

Sassa status check can be performed online by just using your National South African ID number and your personal phone number you have submitted during your registration for SASSA grant.

South African residents who are applicants of Social Relief Distress R350 can check SASSA to see the current status of their grant applications.

It is advised that before you check your SASSA status, your ID card number and your cellphone number must be accurately input.

If you put any wrong detail wither your Ph number or ID number, You may not be able to check your application status.

SRD Status Check Procedure

It is important to have a look at the status check messages that you are going to see after you enter your important details in the status checking fields.

isheke sesimo se-sassa
isheke lesimo se-sassa
  • To see your application status, type in your SA identity number in the first field. 
  • Type your registered South African phone number that you provided at the time of application in the next box after the ID number area.
  • Now press the ‘submit’ button to retrieve your desired data from the SASSA database.
  • Your grant application with all other details like application approval month and SASSA App ID will be displayed on your screen.
  • For a better experience, you can also try incognito mode on your smartphone or computer or you can clear the cache of your existing browser.
  • Additionally, you can also see your status using moya app.

Using this SASSA status check tool, you can discover when you’ll receive your relief payments and many other important information related to your grant application.

Following these steps will make you informed about your R350 or social relief grant application. Once you’re updated about your r350 status, it will be easy for you to when you should be visiting payment points to receive your money.

In case you see any unusual result or anything that you really can’t understand after checking your status, you can simply contact SASSA for more information.

SASSA Results and SRD Status Check 

Here are some messages that people often see when they try to check their status, some of these messages possess no any serious thing that you should worry about, but some do.

  • Accepted/Approved: Congratulations, Your application for receiving SASSA grants has been officially approved, now you will start getting your monthly SASSA payments in your account. Please note that the status report will contain information about the SRD payout, including a Reference ID and Application ID.
  • Ineligible/Declined: Unfortunately, your application did not satisfy or meet the official SASSA eligibility criteria or it was simply denied due to incompliance. This message simply means that you are not eligible to receive payments.
  • Pending: Your application for SASSA grants is still in progress or pending and will be reviewed by South African higher authorities sooner or later. In the meantime, keep checking your status to stay updated.
  • Declined: Your application has been rejected or declined for the following reasons:
  1. Your National ID Card number is noticed somewhere in the UIF and NSFAS allocated databases or any such scheme in the country.
  2. Your monthly income/revenue is more than the income criteria or threshold decided by the authorities regulating SASSA.
  3. You are already receiving payments from the SASSA scheme through alternative ways or through any other SASSA grant type.
  • Awaiting Bank Details: You haven’t updated the beneficiary bank details to get your monthly payments. It’s important that you fill out your bank consent form with your application.
  • Referred Status: This isn’t a serious problem to worry about, most of the time SASSA referred status means your application is still undergoing a verification process for eligibility check.

Check SASSA Satus on WhatsApp for SRD R350

You might be pleased after knowing that SASSA also officially offers status check facility through their official WhatsApp number for people who don’t want to check using the web.

Using this way of checking your status will also allow you to directly interact with the SASSA system, or most of the time you may have to interact with a real human. 

As this user-friendly approach allows you to engage in online chat directly with SASSA, you can also inquire about many other information related to your grant application like your payment dates and various other information.

You can also get information related to other grants that SASSA offers in the chat, or anything you want to know.

Here are a few simple steps that will help you to use this WhatsApp chat feature in a useful way.

check status using sassa official whatsapp number
how to check srd status on whatsapp
  • Step 1: First save the official SASSA WhatsApp number 082 046 8553 in your smartphone and refresh your WhatsApp to see this number using WhatsApp.
  • Step 2: Now simply greet or say hello to initiate direct talk with SASSA and ask your desired questions.
  • Step 3: If you need additional support, don’t hesitate to contact SASSA via the official email address as[email protected].

What Causes SASSA Status Check Unsuccessful?

Following are some points that you should be aware of when performing a status check, these points will ensure that whether there is any problem with your grant application or not.

  • In case you’ve entered any wrong details like your ID number or Phone number in the status check field, you’ll see no result. As these are case-sensitive, be careful when entering.
  • Your internet connection might not be stable, always check that your internet is working properly to successfully retrieve your application details from SASSA database.
  • If you see ‘failure to identify‘ error message, it means that there is no match of your National ID card in the database of SASSA, in such a case visit SASSA office for manual identification of the problem.
  • Mostly new applicants see this error message as ‘processing not started yet‘ which isn’t really a thing to worry about, just wait for your application to proceed.
  • Sometimes there isn’t really any problem but you see an unidentifiable error message on your screen, most of the time this happens due to any technical problem in the SASSA’s online system, it’ll be fine after some time, or you can contact to SASSA about this.
  • Maintenance ongoing is also a message that speaks for itself, if SASSA is working to improve its system or solving any problem in its system, you’re going to see this.

Most of these messages explain themselves if you pay little attention to the meaning of these.

Types of SASSA Grants

Let’s talk a little about the grants that SASSA offers to the people of South Africa with their titles or names. You’re advised to read the details of every grant type to analyze where you fall in terms of the eligibility criteria.

1Child Support Grant
2Care Dependency Grant
3War Veterans Grant
4Old Age Grant
5Grant In-Aid
6Disability Grant
7Foster Child Gant
Sassa grants

Payment Calendar for SASSA Disbursements 2024

The current SASSA finances calendar for monthly payouts or grants is valid and is scheduled from 2024 to 2025. Following official pay dates are very important for all SASSA beneficiaries approved for grant.

sassa official disbursement dates
monthly payments calender

For every beneficiary. it’s important to know the payout date ion order to timely receive their payments from their suitable payment points.

In the above image, you can notice the division of pay dates into 3 groups, payment dates for Older Person Grant, Disability, and Child Support.

September 2023 Schedule for R350 SRD Payments

After you’ve received approval confirmation using SRD R350 status check, now you can see the table below to understand what your status results look like.

MonthYearPay Day DateStatus
this is how your Sassa status will look like

By using the R350 status check facility, you can save much time by keeping track of when SASSA will send your social relief funds.

This helps you to know the exact day you’ll get the money in your bank account or through options like SASSA cash send or e-wallets, such as the Moya App.

Checking your status not only saves your time, but it also give a pro-approach to see when you should be visiting ATMs to receive your cash from SASSA.

SRD SASSA Status Check Shows Application Rejected

Your SRD R350 application rejection is an important thing to be noted, Also, facing continuous denials or terminations of SASSA Grants. It’s important that you do a “SASSA status check” to see if there’s any problem.

Note that even after approval SASSA periodically checks for the matching of the eligibility criteria of the grant with your presented details.

In case the SASSA authentication team finds anything non-matching with your details, even an approved application can be denied later.

But a good thing is SASSA offers appeal facility for people to prove their authenticity. It’s also important that you keep checking the status of your appeal.

To see your appeal status you don’t have to go anywhere, you can simply put your details in the status check tool and press enter to retrieve the information on how your appeal is treated by SASSA.

Let’s see what factors can lead to the rejection or denial of application even post-approval. Consider the following points also when applying for a new grant first time.

application rejection causes
  • Appeal Cannot be Processed: If the working team at SASSA has decided to not take any consideration for your application after a serious reason, it’ll appear. Remember that this can be for many reasons which sometimes SASSA doesn’t want to disclose.
  • Record of a Deceased Person: The application received in the name of the applicant is noticed to be a deceased or a dead person. This can also be a case of rejection.
  • Age Beyond The Specified Limit: Your age doesn’t match the age criteria set by SASSA for a specific grant type.
  • Government Official: In case you are a South African government employee in any organization, you are not allowed to have any SASSA grant. Both SASSA and South African government don’t allow their employees to receive any monetary benefit from any organization.
  • UIF Registered: You’ve been granted funds from the Unemployment Insurance Fund (UIF) while you were unemployed.
  • NSFAS Registered: If you were previously a beneficiary of the National Student Fund Aid Scheme in South Africa, in this case.Already Beneficiary: If you are already a holder of the benefits of the SASSA Scheme and a national of South Africa.
  • Identity Verification Failed: In case you have provided any wrong details of your National Identity Card at the time of application, then the system will generate a failure of authentication and verification.
  • Other Source of Income Detected: If you are getting revenue from other sources that are public or get noticed during verification, this will also make your application rejected.

Accessing SRD Payments through Various Methods

sassa official hours

Following are some SASSA payment-receiving options you can use to receive your money:

  • Cash Send: You can select a very famous way the Cash Send option for collecting SASSA payments at a specified place or by using a money transfer service.
  • Pick N Pay: Ask your nearest retail or utility store who is offering Pick N Pay services whether he provides SASSA payment receive service or not.
  • Boxer Stores: You can also visit your nearby Boxer Retail Stores to inquire about SASSA payment services and how to collect your payments.
  • Bank Mobile Money Transfer: You can Verify if electronic payments have been directly transferred into your digital payment wallet accounts, such as the Moya App.
  • Post Office Branches (SAPO / Post Bank): You can also collect your payments from your nearest official governmental post offices or private post offices that are affiliated with the government.or SASSA.

All these payment methods are tested and work very well for SASSA grants, you can use any of these to receive your money easily. There might be some other methods of receiving money, but payments through these methods are best.

Once your money is disbursed you can access your granted funds once you’ve received an SMS notification confirming the payment, along with your unique Application ID.

Please keep this information confidential and also understand that this is highly confidential, avoid sharing it with others.

sassa status confirmation
srd status app

Apply Now for the SASSA R350

There are two ways you can use to apply for a SASSA grant one by SASSA online application and one by physically visiting the SASSA office.

The most convenient method for R350 application is by online, here we’re discussing how you can proceed for online application of the grant.

  • The most important thing before you apply for a SASSA grant is you must be a South African resident and have an ID card and a valid phone number registered with any telecom company in South Africa.
  • Make an account on SASSA portal and become a registered member of SASSA first.
  • Then proceed over online application for grant within your portal account.
  • An online application will open in front of you.
  • Carefully read all the details mentioned in that form and fill all these fields 100% correct.
  • An additional but most important thing with this online form is bank consent form that you have to fill out and submit with your online application.
  • Now periodically check the status of your application through online sassa status checking tool.
  • Note that this is an overview, visit here to see the detailed online application process.

Verifying the Status of Your Application for the SRD R350 Grant Approval

  • Please make sure you regularly update your application for the SASSA R350 grant. This way, your application will show your current situation correctly and keep you eligible to receive SASSA benefits actively in the long run.
  • Note that in case you’ve already sent your application for this month, updating your details won’t affect this month’s application. But the new information will be used for future months.
  • So, it’s a must-do thing for you to keep checking and fixing your application to avoid any problems or inconveniences in getting the grant later on.

How SASSA Grant Application Can Be Updated

SASSA also offers an amazing facility to its applicants to update their information in their newly submitted application to SASSA if they had mis-entered any information.

Before you try to update your details in your already submitted application, make sure that you know only newly submitted applications are eligible to update, once your application reaches the approval process under SASSA team, it’ll not be possible for you to update it. Here’s how you can update.

  • Open your SASSA account by entering your login details.
  • Visit your application area, and you’ll see a button as ‘update application‘ click on it and your application will be opened in front of you which you can update.
  • See for the wrong information you’d entered or the information you want to change in it.
  • Edit the correct information and simply click on submit button, all done.

SASSA Bank Details Changes

As it’s possible to change or update your application details, you can also change your banking details in your application and in the bank consent form.

In case you want to change the beneficiary bank details of your SASSA application, this is also possible in just a few steps.

You can use this easy-to-follow step-wise short guide to switch and configure your bank details with SASSA.

  • You’ll see different ways to get your money, like cardless payments or picking it up at a store. You can also update your phone number linked to your SASSA account.
  • As you open the already submitted application, open the bank consent form and edit it.
  • Add or remove the information you want to update in the consent form.
  • Don’t forget to match your bank consent information with your application details.
  • The beneficiary name in the consent form should match the beneficiary name in the application form.

How to Deal with a Failed SASSA Grant Application

  • Contact to SASSA Team: This is the simplest solution, but keep in mind this step is specially designed for illiterate people in the country who are not able to read and write.
  • Appeal for Application Cancelation: If your application is denied or rejected by the authorities and you think that everything is right but still you application is unfairly rejected to you, in such case you can submit an appeal request.
  • Consider Reapplication:  If none of your appeal requests is being considered or giving a positive result, you can reapply for SASSA grant.
  • Ensure Complete Application: Make sure that your application is complete, each and every detail of you as a beneficiary is input the right way.
  • Wait To Verify Application: Whether you’re requesting an appeal, reapplication, or a new application, wait a moment before you submit it to SASSA to cross-check all the details, look for typing or spelling mistakes in your application.
  • Try Again After Sometime: Don’t over-submit, wait after one submission, if got a negative answer or rejection, wait at least a week for a new process.
  • Try consulting with an expert SASSA beneficiary in your network while avoiding any firm or private agency to seek help.

Note that, whenever you take any further step over your rejected application, it’s important that you should be using the same core details like SA ID number and Ph number.

Important Thing To Remember While Reconsideration for SASSA R350

In case your submitted R350 application isn’t approved by SASSA, you can reapply without any hesitation. You can perform reapplication/reconsideration online at your ease or by physically going to SASSA’s official local branch.

Following are reconsideration that are applicable on your denied application, you can choose of your choice, but an appeal is recommended first before going for a reapply.

Reapplication R350 SRD

If you want to restart or reapply for your R350 application online, you can do it by following the SRD Reapplication process for the R350 grant.

We’ve explained and made each and every step to make it easy for you here.

SRD Appeal R350 Grant

If in case your request for a reconsideration of the SRD R350 grant is turned down or denied by the agency, you can still appeal for each month for your rejected appeal.

We have provided a step-wise detailed process on how to appeal to the Department of Social Development (DSD) for your SRD R350 grant, which you can read for assistance.

The Purpose of the Means Test in Evaluating Your SASSA Grant Request

You don’t have to do anything with the means test, it’s completely a matter of SASSA workers who verify applicants.

The SASSA means test is important in determining eligibility for social grants, by evaluating applicants’ income and personal assets within the country.

There are dozens of other factors that SASSA sees for the eligibility of a specific applicant that SASSA don’t want to disclose to the public.

To be eligible, applicants must meet all criteria and stay within the income and asset limits established by the South African Government otherwise any problem can happen.

This test makes sure for authorities sitting at the backend that the help goes to people who truly are deserving, particularly those unable to support themselves financially for various reasons.

It’s important for SASSA to figure out who truly qualifies for the grant, this not only saves the resources of SASSA but also ensures they’re following the Human Rights Act.

Let’s discuss SASSA means test can affect whether applicants qualify for social grants or not:

Preventing Misuse: The means test helps the team to stop social grants from being used the wrong way by making sure only the right people get them.

For married people, it looks at their combined income, which keeps the system fair and makes sure the money goes where it’s really needed.

Benefiting the Needy: This simply means a test is created to make sure that the grants go to the people who need them the in true sense or they are deserving.

By looking at how much money someone has, the government can give help first to those who are struggling financially and give them the right kind of support they need.

Continued Eligibility: The means test isn’t done only once. SASSA uses this test to periodically test the applicant’s eligibility, and whether they are still eligible to receive benefits.

Eligibility Determination: The means test is really important for the team working at the backend to decide who complies with the deserving quota to get the SRD R350 grant benefits.

In simple words, If your financial situation fits the rules, you can get the grant. But if it doesn’t, you might not be able to get any aid.

When Does the SASSA R350 Grant Expires

In late 2022, His Highness the President of South Africa Cyril Ramaphosa made an announcement regarding the extension of the SRD R350 grant to provide ongoing support for citizens’ essential needs.

Currently, about 7 million people depend on this grant for their basic living expenses. 

The extension has assured these beneficiaries that the SRD R350 grant will continue until March 2024, but luckily SASSA now decided to continue it till 2025.

Problems That Can Happen While SRD Status Check

  • Don’t Forget to Check Your Internet Connection: Begin by ensuring that your Internet connection is fine and functioning smoothly and correctly.
  • Review Your ID Number and Phone Number: If your internet connection is fine, review your ID number and phone number for any errors. A single input detail can cause status check failure.
  • If still any problem persists, review the details you’ve submitted in your application and correct them if you’re a new applicant, or contact SASSA.

Delayed Payment Disbursement of the SASSA R350 Grant

If you are experiencing a delay in receiving your SRD 350 payment, it could happen for several factors. it could sometimes delayed because of weekend holidays, official processing time, and verification checks.

sassa card look
how your srd card looks like

To correctly tackle this problem, make sure your application details are correct, monitor your status consistently, exercise patience, and if needed, don’t hesitate to contact SASSA for help.

If you’re an existing SASSA beneficiary and haven’t received your finances yet, it’s recommended to contact the SASSA team directly.

You can also verify your SASSA status to confirm if your approval is in order, and also check for potential delays, cancellations, or if it’s still showing as pending.

For help and clarification regarding your payment delays, reach out to authorities by dialing their phone number 0800 60 10 11.

This step will enable you to gain insight into the possible causes manually checked by SASSA for the delay.

The status of the SASSA R350 grant is still in the pending stage

For pending SRD R350 grant status, new recipients should ensure accurate banking details, and existing recipients may experience verification delays.

Don’t worry, this message almost all new applicants face in their journey with SASSA, wait for time and let it go away itself.

SASSA Balance Online Check

To view your SASSA balance online, connect your bank account to SASSA via your bank’s app or use the e-wallet app if you opted for Cash Send.

You can also visit your nearest ATM machine of the bank account you’ve added in the application, and punch your card there to see the current balance.

Let’s see some other ways you can use to check your balance available in your SASSA monetary account.

Check your SASSA grant balance without using airtime.

Verify your SASSA account balance for various grants at a nearby SASSA Service Center or by using your SASSA Gold card and PIN at an ATM, all without needing airtime.

SASSA Grant Balance Check Using your Phone

Check your SASSA balance without airtime by dialing 12069277# on your mobile. It’s free, and available 24/7, and you’ll get an SMS confirmation with your grant balance details.

Time taken for payment processing following SASSA approval.

Upon approval, SASSA releases R350 grants and other social payments on the next payday or in the following months. While previous SRD R350 grant recipients often experience quicker processing,

Please note that processing times can differ, and occasional delays may occur due to administrative or technical factors.

Important: if your payment dates come on weekends, you’ll get this day after the weekend ends.

Anticipated waiting duration for SASSA deposits to be credited to bank accounts.

SASSA usually transfers funds to Postbank accounts within two working days. As payments are scheduled on specific dates, there may be a delay before it appear in your bank account.

Staying patient is important, and you can keep track of your payment and status on your payday.

Verify my current R350 grant application.

It’s important that you keep track record of the status of your newly submitted application, you don’t have to do anything extra to check this, your application’s and appeal’s status can be checked the same way you check for grant dates.

Confirm your R350 grant application status at with your phone number and ID. It’s a convenient online method available anytime.

Steps to verify the appeal for the SASSA R350 grant.

To verify the status of your SRD R350 grant appeal, please complete these steps:

  • Visit the SRD appeal website:
  • Log in to your account or register if you haven’t already.
  • In the ‘Appeals’ section, choose “SRD R350 Appeal Status.”
  • Provide your ID number and appeal reference number.
  • Click ‘submit’ to access the current status of your R350 grant appeal.
  • Keep track of the details for your SRD R350 grant appeal’s progress and any necessary next steps.

Verify your SASSA reconsideration application.

To seek reconsideration for a rejected SRD grant application, visit

You’ll only need your South African ID number and phone number for the application. Click the “Send pin” button after entering your details to proceed.

SASSA Status Check Shows “Approved” Yet No SMS Notification Received

If your SASSA status check shows approved but you haven’t received an SMS notification, follow these steps:

  1. Allow a few days for potential SMS delays, giving it some time to arrive.
  2. Confirm your contact details to ensure accuracy, especially your mobile number, in SASSA records.
  3. If several days pass without an SMS, contact the SASSA helpline at 0800601011 for assistance.
  4. If needed, visit your nearest SASSA office for direct support regarding your approved status and SMS issue.


Here are some precautions you should be keeping in mind while you performing SASSA grant status check.

  • Only use authorized websites OR apps to check SRD status as
  • Check your status yourself instead of asking to someone else do it for you.
  • Before you check, make sure the website’s connection is secure.
  • Don’t share your banking details on any app or website you use.
  • Keep your device’s antivirus and browser updated.
  • When you use any website other than SASSA official, check the secure status of the website before entering your details.
  • If any app or website requires anything else of your ID and Phone number, ignore this.
  • Regularly monitor your application status to identify unusual activity regarding transactions.
  • In case any website or app redirects to to somewhere else after clicking on status check button, simply close it and look for another.


Is SASSA a governmental department?

Yes, it is a 100% government-funded financial aid agency for South African citizens.

Am I eligible to receive SASSA payments?

To check your eligibility there are many factors that could be met like your age, disability status, and income status.

When was SASSA started in South Africa?

It was originally started back in 2005 when the government decided to improve their beloved citizen’s lifestyle.

Can an overseas South African get benefits from SRD Grants?

Only South African local citizens who are currently living in the country can avail of this opportunity with all criteria to be fulfilled.

Can I track SASSA Status Check if my application is pending?

Yes, you can check your status even if your application is undergoing the approval process, you can see the current status of your application.

What Is the Reason for SASSA Status Being Declined?

When your SASSA status reads “Declined,” your grant application, reconsideration, or appeal was not successful, as it didn’t meet the eligibility criteria. If you need clarification or help, reach out to SASSA or consider alternative options.

Does “SRD Grant is Currently Active” Indicate Approval?

If your status displays “SRD Grant Is Now Active,” your SRD grant application was successful. Payments will follow the schedule, so keep an eye on the upcoming SASSA paydays for updates.

How to check the status of appeal?

Simply input your ID number and Phone number as you do for regular checks at and press enter to see your appeal details.


  1. Buana Hena says:

    What can be the problem if it says status check failed, please help?

    1. Siyabonga says:

      Hi Buana, there can be many reasons for status checking failed,
      1. your application might be new and haven’t yet processed further or might be declined.
      2. you can check some days later.
      4. you might be entering wrong details like your ID number if phone number.
      3. check this OR for more details you can contact 0800601011

  2. Why status only loading not showing any result?

    1. Siyabonga says:

      Hi, this should be due to too many user requests at a time, you can visit later and check. Sometime system update can be the reason but that’s rare case.

  3. How can i check for child support?

    1. Siyabonga says:

      Hi Huala, checking status for all SASSA grants including Child Support, Grant in Aid, Care Dependency, Old Age Grant, Disability Grant, Foster Child, and War Veterans is same, and all grants need only your ID number and Ph number to check the current status.

  4. My ID card is lost and I don’t remember my ID number, how can i check status without having an ID number?

    1. Siyabonga says:

      Hi, you can report to the related authorities for your id card misplacement, you can’t be able to check SASSA status online without having a ID number. You can visit your nearest SASSA office and ask at the help desk to check status on your behalf.

  5. Nkanyiso Bright says:

    Please check my status

    1. Siyabonga says:

      Hi Nkanyiso,
      We don’t encourage sharing your details with anyone else even with us. Checking your status is so simple two step process.
      1. type your id number
      2. type your phone number and press the Check Now button below these fields.

  6. does this tell the accurate grant status?

    1. Siyabonga says:

      Hi, yes this is 100% accurate and exactly same as official SASSA system tells the grant details, you don’t have to worry about it.

  7. Can I check my baby’s grant status here?

    1. Siyabonga says:

      Yes you can check your baby’s grant status here either its Child support, or Care dependency. Also, you can check all other grant status here that SASSA offers.

  8. Do SASSA have any service to email status detail on a monthly basis?

    1. Siyabonga says:

      No, at this time there is no such service SASSA is offering to beneficiaries. You have to check your status on your own.

  9. my status is showing referred, what does this means, how can i solve this?

  10. My status showing wrong phone number, please help

    1. Siyabonga Oho says:

      High, please provide your exact phone number as you’ve given in your application form, otherwise it will tell wrong number.

  11. Khaziy Fhana says:

    How can i get one to one help from SASSA for free?

  12. Mongana Pero says:

    i am having some serious issues with my grant status, and I have tried contacting at this email [email protected] but no response, please help.

    1. Siyabonga Oho says:

      Hello, please try sending a follow up email, if still see no response, visit any nearest SASSA office branch.

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