SASSA Appeal SRD Grant | How to Appeal SASSA
It’s a common part of the application process of the SASSA social grant that your application is denied by the processors. If you ever experience this, don’t panic and keep trying to solve your issue, it’s not a complicated process to sort this problem.
You can use an online channel to get your SASSA application reconsidered or noticed. To get this, follow the step-by-step short guide to make it happen successfully.
Before you go further in the process, make sure you have complete knowledge of how you can see your status details. Having a complete knowledge of this scheme is mandatory for every applicant or recipient.
SASSA Appeal Step By Step
You can use the following 9-step procedure in order to successfully make your appeal to SASSA. Make sure you read and follow each step very carefully.
- Access the SASSA Website: Visit the official SASSA appeals website by going to https://srd.dsd.gov.za/appeals before landing on this site, for a better experience you can clear your browser cache.
- Provide Personal Information: Enter your South African ID number and the phone number that you used during the application process. This is case sensitive step, so make sure you put each and every detail correctly.
- Request a PIN: Click on the option labeled “Send Pin” to request a unique PIN code required for verification. This pin will be unique for every user, also keep in mind you can use this code within a few seconds.
- Receive and Enter the PIN: Once you receive the PIN on your provided phone number, enter it in the designated field on the official website on which you are appealing.
- Select the Appeal Month: Choose the specific month for which you wish to file an appeal. Ensure it corresponds to your application.
- Specify the Reason for Your Appeal: Select the appropriate reason or category that best describes the grounds for your appeal.
- Complete the Appeal Submission: Submit your appeal through the provided online form, ensuring that you accurately fill out all required information without any mistakes.
- Confirmation: After submitting your appeal, you should receive a confirmation or acknowledgment of your submission. In case you didn’t receive any confirmation code, you can reperform the process.
- Await the Appeal Outcome: Patiently wait for the outcome of the appeal process. SASSA will review your case, and you will be notified of the decision regarding your appeal. Try to not disturb authorities by making them phone calls.
Prompt Action and Waiting Time for Appeal
You can consider the following necessary steps after you make an appeal for your grant application to SASSA.
- Lodge your appeal within the stipulated 30-day period following the initial rejection.
- Be aware that the process of reviewing your appeal can take up to a maximum of 90 days before a decision is reached.
- It’s important to note that a considerable number of applicants have experienced successful outcomes with their appeals, resulting in approved payments.
Application for Monthly Revaluation
SASSA has officially announced that in case the application of any appealing person keeps on rejecting every month’s consideration, you can without any problem resubmit the appeal every month after, this will be completely ethical.
Keep in mind if you are experiencing delays in the acknowledgments, then you don’t have to resubmit or re-appeal, it will be acknowledged on time, meanwhile, keep patience.
SASSA also provides you a facility to update SASSA application if you’ve followed SASSA online application process. Remember, use the updating feature only if you’ve made any spelling or numerical mistakes in your application.
Also, you can only use it before your application officially reaches the SASSA verification team.
Precautions
- You must keep in mind the deadlines for appeal and strictly follow the deadlines rather than wasting so much time after rejection.
- There is zero mistake tolerance in SASSA appeal, so try your best to make no mistakes while doing this, or your appeal may be rejected.
- Avoid appealing for your rejected application multiple times, multiple appeal submissions won’t increase your chances of acceptance.
- Avoid appointing an agent or a procurator for this task, do it yourself, and talk to SASSA only if you face any problem.
- Try to engage directly with Sassa when dealing in such matters while avoiding any third-party private services.
- Don’t appeal through 3rd party apps or websites, use only the official SASSA portal for this purpose.
- Your appeal must show a valid reason to convince SASSA professionals to accept it.
- Avoid fake proofs because SASSA has the right to verify them.
- Incomplete appeal won’t be considered by SASSA.
- You must be aware that an appeal is not a request but an argument between you and SASSA, so while keeping in mind the professional and polite use of words outline why the original decision made by SASSA was wrong.
FAQs
What information do I have to provide when lodging an online appeal for a declined SRD R350 Grant with SASSA?
You will only need your Nation ID Card, your registered Phone number, and most importantly your appeal reference number.
How much time does it take for SASSA to process and respond to my online appeal for a declined SRD R350 Grant?
Processing time is completely different for each and every person appealing, it all depends on the convenience of the working team at the backend who are 24 hours facilitating recipients. So if you have applied for an appeal, it can take some time, in the meanwhile you have to patiently wait for your turn.
What if my application isn’t accepted after an appeal?
If this is the case, you can reapply for SASSA grant, but before you go for reapply, at least try once appeal to SASSA with improved requirements of the application.
How to change sassa appeal reason?
If you’ve submitted a wrong reason in your appeal. you can immediately use the facility of the SASSA update application.
How many days does SASSA appeal take?
after you successfully submit your appeal, it can take up to 30 days for further processing, sometimes a little more if the load is more on the SASSA verification team.
